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ACMPART FAQ: Construction Machinery Parts Supplier for BOBCAT, CAT, KOMATSU & More | ALIC International

By admin, Sales Director
2025-07-10 18:07:30
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1. About ACMPART & ALIC International​​

​​Q: What does ACMPART specialize in?​​
A: ACMPART is the dedicated division of ​​ANHUI LIGHT INDUSTRIES INTERNATIONAL CO., LTD. (ALIC)​​, supplying ​​aftermarket replacement parts​​ for 14+ global heavy machinery brands, including BOBCAT, CATERPILLAR, JCB, VOLVO, KUBOTA, and PERKINS. We cover construction, agricultural machinery, diesel engines, and accessories. 

​​Q: Where is ACMPART based?​​
A: Our headquarters is in Hefei, China, with ​​18+ years of industry experience​​ and a global supply network spanning 154 branches. 


​​2. Product Range & Compatibility​​

​​Q: Which machinery brands and parts do you support?​​
A: We supply parts for ​​14+ brands​​, including:

  • ​​Construction​​: BOBCAT, CAT, VOLVO, CASE, JLG
  • ​​Agricultural​​: NEW HOLLAND, JOHN DEERE
  • ​​Engines​​: DEUTZ, PERKINS, CUMMINS, KUBOTA
    Parts categories include ​​Engine, Chassis, Electric & Body Components, and Undercarriage​​. 

​​Q: Are your parts OEM-compatible?​​
A: Yes. All parts meet ​​strict quality standards​​ (SGS-certified) and are designed to match OEM specifications for seamless compatibility. 


​​3. Ordering & Shipping​​

​​Q: How do I place an order?​​
A:

  • Browse parts ​​by brand​​ (e.g., BOBCAT Engine Parts) or ​​by category​​ (e.g., Cooling Systems).
  • Submit inquiries via the Contact Form or email fredzhou8866@aliyun.com.

​​Q: What are your shipping options and delivery times?​​
A: We offer ​​global shipping​​ with standard delivery in ​​3–7 business days​​. Specific timelines depend on destination and product availability. 


​​4. Quality & Warranty​​

​​Q: How do you ensure product quality?​​
A:

  • ​​Multi-stage QC​​: From sourcing to post-sales.
  • ​​Certifications​​: SGS compliance and material traceability.
  • ​​11,000+ SKUs​​ in stock, rigorously tested for durability. 

​​Q: Do you offer warranties?​​
A: Yes. Most parts include a ​​2-year warranty​​. Contact our support team for warranty claims.


​​5. Technical Support & Returns​​

​​Q: What if I need installation help or have technical issues?​​
A: Our ​​24/7 technical support​​ team assists with installation guides, troubleshooting, and compatibility checks. Contact us via:

  • ​​Phone​​: +86 135 1560 2708
  • ​​Email​​: fredzhou8866@aliyun.com

​​6. Partnerships & Bulk Orders​​

​​Q: Can I become a distributor or reseller?​​
A: Yes! We partner with global distributors. Apply through our Become a Partner form.

​​Q: Do you offer discounts for bulk orders?​​
A: Custom pricing is available for wholesale and large-volume purchases. Request a quote via the Free Quote form.


​​Additional Resources​​

  • ​​Latest News​​: Product Updates
  • ​​Contact​​: 8 Tianda Road, Hefei, China 230088
  • ​​Social Media​​: Follow us on Facebook and LinkedIn.
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